Customer service careers are one of the most popular work-from-home job categories, and this is for a good reason.
The majority of tasks carried out by customer service agents can be accomplished from a home office by utilizing the internet to access communication tools. Customer service agents fulfill the role of being customers’ initial point of contact, offering product or service information and addressing inquiries, while also managing and resolving complaints in order to ensure a satisfactory customer service encounter.
Currently, there is a high demand for online customer service agents. In recent months, there has been a rise in the number of companies recruiting for virtual customer service positions. The following are companies that frequently hire individuals for remote customer service jobs.
Microverse
Microverse is a distinctive online school for remote software developers where students are not required to pay tuition fees unless they secure employment. Unlike traditional educational institutions, Microverse does not conduct classes in physical classrooms. Instead, students engage in an unconventional learning experience by participating in real-time remote pair programming and collaborative projects with their peers, simulating the work environment of a genuine company.
Webflow
Webflow is the sole hosting and design platform specifically developed for the mobile era. It is the solitary hosted service that enables designers to craft websites that are compatible with all devices and publish them to production without the need for a developer.
Outschool
Outschool is an online platform that offers live classes for children in a marketplace setting. Their goal is to ignite a passion for learning among kids. The platform facilitates small-group sessions conducted through live video chat, enabling students to interact with both teachers and peers who have similar interests.
Rippling
Rippling is a modern system that enables businesses to manage their HR & IT, including payroll, benefits, employee computers, and apps, all in one place.
In a mere 90 seconds, a company has the ability to establish (or remove) an employee’s payroll, health insurance, work computer, and third-party apps such as Gmail, Microsoft Office, and Slack. This platform is unique as it brings together all employee systems seamlessly and handles all administrative tasks through automation.
Zenefits
Zenefits, the dominant all-in-one HCM solution for small and medium businesses, offers a comprehensive HR experience through its interconnected ecosystem of apps. By integrating its own robust apps with numerous top-quality providers on the Zenefits platform, it ensures the utmost completeness.
Jopwell
Jopwell is a platform designed to assist Black, Latinx, and Native American students and professionals in advancing their careers and accessing professional opportunities. Additionally, Jopwell aids companies in their diversity recruitment and marketing endeavors.
Crescendo
Crescendo offers software that assists prominent tech startups and Fortune 500 companies in constructing fair and diverse establishments. By incorporating microlearning into the work process, Crescendo furnishes a secluded environment for professionals to acquire knowledge and tracks the subsequent evolution in promoting inclusivity.
Kelly
Kelly’s area of expertise lies in helping workers find employment in a wide range of industries, such as accounting and finance, administrative, automotive, engineering, information technology, life sciences, and call centers. Additionally, they offer outsourced recruitment and consulting services, which encompass business process outsourcing, executive search, career transition, and executive coaching.
Lincoln Financial Group
The range of financial products offered by Lincoln Financial Group includes annuities, life insurance, and long-term care protection, which aim to assist customers in achieving retirement income security.
Progressive
Progressive is one of the biggest car insurance providers in the United States, and it also offers insurance for commercial vehicles, RVs, boats, motorcycles, and homes through select companies.
Randstad
Randstad, a global staffing agency and HR services provider, provides a wide array of staffing services including permanent, temporary, and outsourced staffing, as well as a variety of HR solutions. Collaborating with clients in numerous industries, Randstad serves finance and accounting, engineering, healthcare, IT, human resources, legal, manufacturing, life sciences, and logistics sectors.
Sutherland
Sutherland is a process transformation company that operates globally with over 60 operation centers, serving more than 120 clients and employing 38,000 people in 19 countries. Its main focus is on enhancing automated customer experiences through the provision of customer-facing services, back-office solutions, and technology-enabled services.
Transcom
With nearly 30,000 employees, Transcom is a global company that provides customer care, sales, technical support, and credit management services to over 350 international brands across different verticals including financial services, media, telecommunications, travel, and retail.
TTEC
TTEC, a global company, operates offices internationally and specializes in business process outsourcing. Its main objective is to integrate technology and human touch in order to assist clients in delivering exceptional customer experiences, fostering customer loyalty, and enhancing business expansion. TTEC boasts a workforce of approximately 20,000 remote employees situated across various locations globally.
UnitedHealth Group
UnitedHealth Group is a healthcare company with two divisions: United Healthcare, which offers insurance coverage and benefits, and Optum, a prominent provider of health services incorporating technology and information.
U.S. Bank
U.S. Bank, which is owned by U.S. Bancorp, is among the top five largest commercial banks in the United States. It provides various services such as savings and checking accounts, insurance, mortgage and refinance, investing and wealth management, as well as loans.
ClassPass
ClassPass is the foremost membership that offers access to the largest fitness network globally. With a presence in 39 cities across the world and more than 8,000 partners, ClassPass allows its members to select from a diverse range of fitness activities such as yoga, cycling, Pilates, barre, running, strength training, dance, sports, videos, and more.
1Password
One important feature of 1Password is its ability to store and strengthen your passwords. It ensures that all your confidential information remains safe and accessible at all times, protected by a single password known exclusively to you.
Skedda
Skedda concentrates solely on developing the most user-friendly and customizable space-booking product with the aim of creating one that they themselves would be proud to use and that would accommodate various types of users.
Hotjar
Hotjar is a product that combines analysis and feedback tools to reveal the online behavior and voice of a website’s users. This powerful tool provides a comprehensive understanding of how to enhance a site’s user experience and boost its performance/conversion rates.
Lambda School
Lambda School offers top-notch development education at no cost until students secure employment. Instead of requiring upfront payment, a percentage of their income is paid by the students after they are hired. Lambda students have successfully obtained positions at renowned companies such as Google, Pillpack, Uber, Clover, and numerous others.
SurveyMonkey
SurveyMonkey’s mission is to assist individuals and companies in transforming their curiosity into action by providing the world’s foremost survey platform. This platform allows curious individuals and companies to engage with the most important individuals on a large scale.
